YGC News
Company Announcement
YGC To Complete Data Center Migration
Over the weekend of May 19th, YGC will complete the migration of its operations to its new, higher capacity… [full story]
Company Announcement
YGC To Migrate Data Center To Expand Capacity
Over the weekend of May 12th, YGC will be migrating its operations to a new, higher capacity hosting… [full story]
Company Article
YGC to Pursue GSA Schedule, Expanding Availability to Federal Agencies
YGC, an integrated, web-based debt management platform to place and manage inventory, audit accounts,… [full story]
Upcoming Events
Debt Connection Symposium and Expo
Red Rock Hotel
Las Vegas, NV
September 10-13, 2012
NARCA Fall 2012 Conference
Marriott Baltimore Waterfront
Baltimore, MD
October 17-2, 2012
Help Desk
We provide phone and email support from 8:30 AM to 8:30 PM ET Monday to Thursday and 8:30 AM to 5:30 PM ET on Fridays, as well as limited support on holidays. We track all help requests using a help desk ticketing and issue management system, which logs, tracks and reports on issue resolution.
Our sophisticated phone system permits ACD configuration, load balancing, multiple queue management and alert escalation.